Thanks for reaching out here in Roku Community,
We can see that you need additional assistance renewing your Hulu subscription through Roku. In cases related to accounts and billing, it may be more efficient to seek assistance from the Billing team. You can contact them here: then choose 'Account, payments & subscription'. They are the best ones to help you out with that matter.
I going to mark this post as solved as this concern needs additional support from our Billing team, but I hope the information we provided has been useful. Please feel free to post any other solutions you may find so that others can benefit as well.