Account, payments & subscriptions

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RokuReynan-L
Community Moderator
Community Moderator

Re: Billing Dispute/Customer Service

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Hi, @Ro27.

Greetings from the Roku Community!

Thanks for reaching us about canceling a subscription. We're happy to help.

Here are the steps to cancel a subscription:

  1. Go to my.roku.com/subscriptions.
  2. Under Active subscriptions, select the subscription you want to cancel. 
  3. Select Manage subscription and then select Turn off auto-renew.
    Turning off auto-renew means you've canceled your subscription and you will not be billed for it in the future.

Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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