Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
@edwardlutterman Go the link provided below, scroll down to the agent support, check support options, select Account/payments & subscriptions, Question about a charge. You should then get an option to chat/talk with customer support.
Thank you for sharing your Roku charge issue. To contact our Account and Billing team, please refer to @RokuMaryEF's initial post, which includes instructions regarding account and billing matters. If you have other questions, feel free to reach out to us.
See the link above in this post to be able to get in contact with Roku. I would not trust anyone posting a number unless Roku moderators post it, and I think they prefer you to go to the support link and get assistance that way.
Go to this Roku support link and you can get the option to chat or talk with someone from Roku support depending on the issue you are having. See link below. Roku generally won't allow phone numbers to be posted in this forum, due to the number of scammers posting fake support numbers.
I have a question about my Roku streaming stick 4k I purchased. I'm unable to install it. I was told my TV (Samsung) is too old (15 years old). Is that correct? If not correct, who can assist me in installing the device?
@rbrog If you have HDMI inputs in your TV, then you should be able to set up the device. I think Samsung started putting HDMI in their TVs about 20 years ago.
