Roku TV screen saver loses paused live TV
Looks like a bug in the latest software update loaded earlier this month. It used to be that the Roku screen saver would not come on when live TV was paused. Now it does, and when the screen saver ...
Forum Discussion
Hey there! Louis_Nenda
You mentioned that Live TV pause suddenly gets interrupted by the screen saver and wipes out the buffer after an update. To take a closer look, please share the following info:
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times when the issue occurs)
- What troubleshooting steps have been taken?
- Also, a short video showing the issue as it occurs (if possible).
Looking forward to hearing from you!
Roku Community Team
