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  1. Roku Community
  2. Tag: OS Update
  3. TVs & players
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  • JoshuaB's avatar

    Roku Express factory reset after the update

    WTH? The latest automatic software update for my Roku Express completely factory reset the device, wiping out all my apps and logins, and forcing me to re-register the device. This was a bad update, please don't do it again Roku.
    JoshuaB
    13 hours agoPlace TVs & playersTVs & players
    130Views
    1like
    5Comments
  • rleescott's avatar

    Roku 2 stuck in dancing logo

    Roku 2 stuck on dancing ROKU logo with flashing white light. Can't access anything forward of this. Removed power several times and for overnight, reset router checked hdmi cable, etc. Nothing works. Can this be a complete failure of unit due to age, or can a recent update have corrupted the system?
    rleescott
    2 days agoPlace TVs & playersTVs & players
    159Views
    2likes
    10Comments
  • yonahwahoo's avatar

    Spaceship screen keeps spinning

    My roku went through an automatic software upgrade last night. Turned on TV this morning and the spaceship screen keeps spinning without progression to the apps. This happened before with another roku stick- which I replaced with this one. Are these just pieces of junk?
    yonahwahoo
    4 days agoPlace TVs & playersTVs & players
    70Views
    1like
    1Comment
  • hoguecindy187's avatar

    Can't Update Software

    How do you call Roku to ask someone about a software update but it does not update
    Solved
    hoguecindy187
    6 days agoPlace TVs & playersTVs & players
    8KViews
    0likes
    17Comments
  • superman54's avatar

    Roku Media Player Video Playback Issues After 15.0.4 Update: Freezing and Digital Noise

    I just updated today to 15.0.4, and started having issues playing videos through the Roku Media player App. The same mp4 I was watching last night without issue suddenly freezes in random areas, turns blocky, or other digital noise appears. I tried multiple USB drives and different video files, all with the same result. 4800x Roku Ultra
    superman54
    8 days agoPlace TVs & playersTVs & players
    103Views
    1like
    4Comments
  • Joeblow99's avatar

    Roku device factory reset itself after an update

    Twice now in the last two weeks after what I assume were device updates, I've woken up to find that my streaming stick has been reset. It needs to re-recognize the TV, then I have to sign in to my account again, then I need to re-sign into any of the pay services I use (Netflix, Amazon, etc.). Additionally, it blows away all my favorites, which is great. I've had the stick for a few months now - is this the future I have to look forward to? If so, someone please let me know now. Thanks.
    Joeblow99
    8 days agoPlace TVs & playersTVs & players
    942Views
    3likes
    27Comments
  • sinenomine's avatar

    Software update deletes Antenna option

    I used my new Roku TV via the antenna connection just fine for a week and decided to update the software. After the update the Antenna option had been removed from the Options. You can try to convince me this is somehow a 'glitch' but in the Known Issues section others reveal the same issue has existed for at least many months. Believing, as I do, in the maxim 'Follow The Money' I'm convinced this is done intentionally to coerce users into using their pay services. Despicable business practices are not your friend, Roku: shame on you.
    sinenomine
    8 days agoPlace TVs & playersTVs & players
    104Views
    1like
    5Comments
  • fenrirdollars's avatar

    PS5 Input Causes TV Screen to Blackout and Freeze After Latest Update

    Since the last update Everytime I turn on PS5 input the screen goes black and the TV freezes, can't use remote or anything, it will stay like that then turn itself off and then on again back to main menu, rinse and repeat It's a onn Roku TV and I never had problems till last update
    Solved
    fenrirdollars
    12 days agoPlace TVs & playersTVs & players
    82Views
    0likes
    3Comments
  • pizza10101's avatar

    Roku mobile app not detecting TV

    I have done all of this and nothing has worked. please help this is frustrating
    pizza10101
    14 days agoPlace TVs & playersTVs & players
    75Views
    1like
    7Comments
  • Melv2's avatar

    Unable to update Onn Roku TV "error 004 and error 008"

    I have a problem on my Onn Tv roku i tried to factory reset my tv because i cant do the software update, so what happen is when i started to connect to network wireless or wired i tried both roku is asking for update and the error comes error 04 and error 08 and even im using wired connections still nothing, i cant activate my roku tv. when i update the software it runs upto 57% and the error 08 come.
    Melv2
    17 days agoPlace TVs & playersTVs & players
    261Views
    0likes
    23Comments