Forum Discussion

Auntee's avatar
Auntee
Newbie
3 years ago

How to fix Roku zoomed in and cutting screen off?

Check your TV for an "Overscan" setting option. Found my TV had Overscan turned on and when I turned it off I could then see more of the YouTube screen. My TV says Overscan "Extends text and images past the screen edges to hide edge artifacts". 

39 Replies

  • That's exactly what it is, a firmware problem!!

    Its no one's tv, no one's remote no ghosts in the house. It's the Roku device period.

    BTW, this is 2023 and we're having these amateurish issues????? This **bleep** should've been ironed out in the 90s for Pete's sake.

    I've lost interest and respect for this brand. My 15 year old Chromecast Fire stick works faster and is more reliable.

    Roku needs to get off their high horse, admit its their unit and FIX THE ISSUE!!! 

    • SAYOUNG29's avatar
      SAYOUNG29
      Newbie

      Yep. Its January 2025....and I now have this issue wtf

    • Lula1's avatar
      Lula1
      Newbie

      I found the answer.  It the roku but not device I been messing with it for 3 days. Lol. Once u get all started set your remote n get any size screen on TV. Go to home screen then to settings n there u will find to fit your TV hit picture or screen width. Now this is once u get all hooked up n turn on roku like your gonna select something to watch  there's a list  for home remote all that stuff n a settings click on settings n another list comes up to fit picture to screen. I just did mine. Good luck everyone please share if you can so others will know then after u do that with roku settings then u can go on your TV settings click on functions n then you'll see aspect ratio try all it will make fit even better I just did it

    • RokuKarla's avatar
      RokuKarla
      Retired Moderator

      Hello CarlWilliams

      We appreciate your contact!

      -Can you please provide us with more information regarding the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? 
      -What troubleshooting steps have you taken so far to try to resolve the issue? Have you tried connecting the device to another HDMI port as well as using another HDMI cable to see if the issue persists?
      -Have you tried connecting the device to a different TV to see if the problem occurs there as well?

      Please keep us posted and we'll continue assisting you from there.


      Regards,
      Karla

      • Rickpaq's avatar
        Rickpaq
        Reel Rookie

        This is why I'm drifting away from Roku to other products.  It's not a TV related problem and apparently Roku isn't in tune with issues they have with their products.

        I have other streamers, Chromecast, Amazon and and NVidia Shield that do not have issues with the HDHomeRun overscan.  I'm not going into the settings of a brand new TV to adjust settings that don't need to be adjusted when using other streamers.  Other customers shouldn't have to do this either. 

  • But you shouldn't have to restart the device EVERYTIME!!!!!! 🤬🤬🤬🤬🤬

    It has NOTHING to do with the TV, it's the Roku device.

  • On my Onn brand TV I found the video mode was set Wide instead of 100%, after changing it it fixed the issue for me 

  • Apparently it's a default setting called "overscan" within advanced settings of the Insignia tv. Turn it off and it should work (I fixed it on my own tv about 5 minutes ago)

    • CarlWilliams's avatar
      CarlWilliams
      Binge Watcher

      Tx. Nope. I don't have insignia tvs and the problem is variable. Sometimes it does it sometimes it doesn't. NOTHING else has this issue. Not Firestick, not apple tv, only Roku, BOTH OF THEM!!

      • RokuNimfa-C's avatar
        RokuNimfa-C
        Retired Moderator

        CarlWilliams

        Thanks for following up. 

        Some users reported they have resolved the issue you are seeing in this process, by clicking the button on the TV remote that said "aspect" on it, and it interchanged through the settings cinema, normal, wide, zoom, etc. Then choose normal. 

        If this doesn't help, sent us a screenshot of the display showing on your TV and the serial number of the affected Roku device. I'll be able to assist you further from there.


        Regards, 
        Nimfa

    • Wregan's avatar
      Wregan
      Reel Rookie

      Hi,

      we just got a Roku Express 4k+ streaming stick to set up in our garage. Our neighbor gave us his old Sanyo TV, which we planned to use with the Roku. When we set it up however, the picture is too big for the TV! 
      we have tried adjusting the picture with the TV remote, however we can’t seem to find a way to fit the screen. When we tried going through the Roku settings, again we can’t seem to find anywhere to adjust the screen size. It is like the whole screen is zoomed in! 
      We have used Roku for many years and have multiple other Roku sticks set up with other TVs. We googled and the answers all talked about “advance picture settings” on the Roku settings menu, but that doesn’t show up anywhere on our Roku. I even checked the one in our living room to see if I could find it there, but I can’t! Any help please? Thank you

      • Petrone-T's avatar
        Petrone-T
        Newbie

        I had the same problem where everything was enlarged. I fixed mine by going through my settings for my TV. I have an older RCA TV and use the picture settings and put them at 100% and it seemed to fix my Roku display and put it back to normal. I hope this helps but I guess it depends on the television you have

    • Curiousmonkey3's avatar
      Curiousmonkey3
      Newbie

      It's not working I have a Roku TV and I have a Roku box my Roku box is zoomed in and there's no way to fix it. I've tried to plug it I've tried turning it off I've tried factory reset nothing is working. 

      • renojim's avatar
        renojim
        Community Streaming Expert

        Curiousmonkey3, Roku devices have no settings to zoom, but many TVs do.  Check your TVs settings for zoom, or picture size, or aspect ratio, or anything else that may have something to do with it.

  • I literally just unplugged it and re plugged it in and it fixed it!