Forum Discussion
Apparently it's a default setting called "overscan" within advanced settings of the Insignia tv. Turn it off and it should work (I fixed it on my own tv about 5 minutes ago)
Tx. Nope. I don't have insignia tvs and the problem is variable. Sometimes it does it sometimes it doesn't. NOTHING else has this issue. Not Firestick, not apple tv, only Roku, BOTH OF THEM!!
- RokuNimfa-C3 years agoRetired Moderator
Thanks for following up.
Some users reported they have resolved the issue you are seeing in this process, by clicking the button on the TV remote that said "aspect" on it, and it interchanged through the settings cinema, normal, wide, zoom, etc. Then choose normal.
If this doesn't help, sent us a screenshot of the display showing on your TV and the serial number of the affected Roku device. I'll be able to assist you further from there.
Regards,
Nimfa- Trulyone977 months agoNewbie
I can't fix mine no matter what I try, my the tv serial number is X029006KEH3U,it cuts of part of my picture for my ps5 its honestly irritating to have to deal with this