Apparently it's a default setting called "overscan" within advanced settings of the Insignia tv. Turn it off and it should work (I fixed it on my own tv about 5 minutes ago)
Hi,
we just got a Roku Express 4k+ streaming stick to set up in our garage. Our neighbor gave us his old Sanyo TV, which we planned to use with the Roku. When we set it up however, the picture is too big for the TV!
we have tried adjusting the picture with the TV remote, however we can’t seem to find a way to fit the screen. When we tried going through the Roku settings, again we can’t seem to find anywhere to adjust the screen size. It is like the whole screen is zoomed in!
We have used Roku for many years and have multiple other Roku sticks set up with other TVs. We googled and the answers all talked about “advance picture settings” on the Roku settings menu, but that doesn’t show up anywhere on our Roku. I even checked the one in our living room to see if I could find it there, but I can’t! Any help please? Thank you
I had the same problem where everything was enlarged. I fixed mine by going through my settings for my TV. I have an older RCA TV and use the picture settings and put them at 100% and it seemed to fix my Roku display and put it back to normal. I hope this helps but I guess it depends on the television you have
Hello Wregan,
Welcome to the Roku Community.
Thanks for reporting this issue to us. Have you checked the setting on your TV? Kindly follow the steps I have posted above in checking the aspect option on your TV settings and see if it helps.
Keep us posted on how it goes.
Regards,
Nimfa
That is not the issue as we keep saying, ITS THE UNITS!!!!!!!!!!!
You are exactly correct and here is the following test and settings proving where the problem really is found compared to two other popular streaming devices:
This is a lead I discovered on what's causing the persistent "Overscan" problem many have been frustrated with regardless of the settings on their varying TVs for the last few years. It appears to me to be an automatic/inflexible/static/hardcoded signal coming FROM the Roku itself that overrides the TV's over-scan setting that keeps forcing the problem on some LCD TVs.
I can recreate and solve the problem on a Best Buy branded INSIGNIA television using two other competing streaming devices by changing ONE setting that is NOT available on either my updated Roku StreamingStick 4k OR Streambar Pro.
Example 1: On a "Chromecast with Google TV" there is a "Color Format" setting under "Dynamic range & Color format" that also causes the overscan when using YCbCr 12-bit or 8-bit. SETTING COLOR FORMAT TO RGB 8-BIT SENDS A SIGNAL THAT DOES NOT FORCE OVERSCAN. Roku devices don't have a setting to change "color format" so the problem continues.
Example 2: On an "Apple TV 4K" there is an "HDMI Output" setting that again causes the overscan problem when using YCbCr. SETTING HDMI OUTPUT TO EITHER RGB HIGH OR LOW SENDS A TV SIGNAL THAT DOES NOT FORCE OVERSCAN. Roku devices don't have a setting to change "hdmi output" so the problem continues.
In other words, Roku streamers do NOT have an equivalent USER setting to be able to SEND a RGB signal to any TV to solve the problem. Even if the TV has its own "overscan off" setting, it is still overridden by the hdmi signal coming FROM the Roku. So after all this troubleshooting the user question remains, why do the other two primary competing streaming devices have this convenient user setting that solves this problem but the Roku does not?
We already tried that. Our TV doesn’t really have much picture settings. We adjusted it as much as possible (horizontal/vertical) but there is no aspect ratio setting on the TV settings
Thanks for the testing.
For troubleshooting purposes, if you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
Let us know what you find out.
Regards,
Nimfa
I checked the zoom button on my Insignia remote and then scrolled to normal picture size. The picture fits now like it should.
Go to System > Advanced system settings > Advanced display settings
Make sure Auto-adjust display refresh rate is set to “On” and HDR subsampling is set to 4:2:2.
Should fix it.
