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  1. Roku Community
  2. Tag: remotes
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  • Aondrus's avatar

    Why is my Roku remote draining batteries and how to fix?

    Please help! My roku remote is going through batteries. I have to change weekly or else take them out when not using(what a hassle)!
    Solved
    Aondrus
    5 years agoPlace TVs & playersTVs & players
    124KViews
    32likes
    1048Comments
  • antdude's avatar

    Roku remotes with channel numbers?

    Wow, my parents and I are having this problem with the lack of numerical buttons with a TCL HDTV (28S305)'s Roku RC. They watch it from OTA (antenna) and Internet apps (Spectrum, YouTube, CBS News, Vimeo, etc.). They really hate the lack of numerical buttons, iPhones' virtual Roku RC app (no numerical buttons too), and don't want to use voice inputs. I can't believe an old school RC still doesn't exist. :(
    antdude
    6 years agoPlace TVs & playersTVs & players
    60KViews
    32likes
    153Comments
  • WillowSpirit's avatar

    Why is Roku, whos worth 40 billion USD still doing nothing2 fix their defective remotes after years?

    Ive seen complaints about these defective remotes going as far back as 2018! Countless thousands of complaints about these god awful products, for YEARS and theyre still selling defective remotes? This company is worth billions and they cant figure out to make a remote that works properly? Spare me the excuses created to control negative PR. Almost everyone I know uses multiple Rokus and almost everyone I know who uses them is so fed up with the defective remotes theyre talking about switching to firestick or other competitors, many of my loved ones already have. I will be too soon. Rest assured Roku doesnt give a shiz about their customers or quality control.
    WillowSpirit
    5 years agoPlace TVs & playersTVs & players
    8.4KViews
    29likes
    32Comments
  • ffy2's avatar

    Remote skips or jumps over multiple channels

    My remote started to misbehave. The channel selection does not work. For a single button press, the cursor jumps or skips over 2 to 3 channels. This makes selecting what to watch impossible. Tried new batteries. Tried to reboot. Why is the Roku behaving in a manner that makes it unusable? How to fix this?
    ffy2
    6 years agoPlace TVs & playersTVs & players
    146KViews
    26likes
    14Comments
  • somebody's avatar

    Can I disable the lower 4 buttons on the Stick remote?

    I mean the Netflix, Amazon, Sling and Google buttons. It really annoys me if I'm watching something and accidentally hit one of those instead of Rewind. I can get to the channels I use easily enough with Home and a couple of arrows, but if I just want to catch a bit of dialogue I missed and hit one by mistake all of a sudden it's exiting whatever I'm watching and it's firing up Sling (usually that's the one I hit by mistake). IMO It was a poor design choice to put these buttons on the remote in the first place. Despite it being thicker I much prefer the old 2XS remote which I still use on one of my TVs.. So far I've found 2 suggestions on other forums around the internet. 1: Just put tape over them 2: Take the remote apart and and literally destroy the contacts on the circuit board for those buttons.. I don't want to do EITHER of those things. Having the ability to reprogram them would be nice. I could reprogram them to NULL or to just Rewind or maybe even to Volume and Power for my TV. Then I wouldn't need two remotes just to watch TV. I hope Roku got paid well by those 4 companies because it seems to be more of an annoyance than a benefit to customers. In fact I even discovered some models have a button for Rdio which I never even heard of and is apparently a defunct company so the button is useless now anyway.
    somebody
    8 years agoPlace TVs & playersTVs & players
    53KViews
    25likes
    88Comments
  • ComedyAddict's avatar

    No headphone jack on the Roku Remote Pro 2nd Edition

    What! No earbud jack in your new Roku Voice Remote Pro Second Edition . What's the point of that? Don't you guys realize how most people watch these days. So you've tried to solve the battery drain problem by taking away the poorly designed audio earbud transmission/energy use problem. I have a remote head set - an around the neck type - that syncs with every device I own except the Roku, and its battery lasts for over a week. It can last much longer if you remember to turn it off (yes, it has an on-off button - an advanced technology Roku should investigate!). So, Roku, you've taken one large step backwards with you new remote. I got an idea - go to your customer suggestion page and listen to your customers criticisms, especially on the battery problem. Or, better yet, just fix the removable battery door problem and go back to your old model.
    Solved
    ComedyAddict
    2 years agoPlace TVs & playersTVs & players
    10KViews
    24likes
    72Comments
  • Sorento0214's avatar

    Remote with lighted controls

    Does RoKu have a remote that light up allowing you to see the controls when watching TV in a dark room?
    Sorento0214
    5 years agoPlace TVs & playersTVs & players
    21KViews
    23likes
    58Comments
  • calwestray's avatar

    Remotes with numeric pad?

    Are there ANY remotes out there that work with number keypads to make changing stations on digital TV easier, than to just SLOWLY go up and down the channels? There's gotta be a better way! If there aren't any, why can't Roku design the technology to have such a remote? It is SUCH a pain to manually go up and down all the channels. I have to slowly go from 2.1 to 2.2 to 5.1 to 5.2 to 5.3 to 7.1 to 7.2 to 7.3 to 9.1 etc. And if you go too fast, it scrolls through a bunch of stuff on the same channel. Is there a solution?
    Solved
    calwestray
    5 years agoPlace TVs & playersTVs & players
    91KViews
    21likes
    35Comments
  • RokuDanny-R's avatar

    Did your Roku remote lose volume and TV control after the latest update? Check here!

    Update 5/19/2021: Resolved We believe this issue is now resolved by checking for a software update. Thank you for your patience. Please see the accepted solution below for more information, or click here. Hello Roku Community members! We are aware that a subset of users may have lost TV power and volume functions on their remote after the latest OS 10.0 update. Some customers impacted have the following remotes: Voice Remote Enhanced Voice Remote Please be aware that we are still investigating the root cause for why this happened. In the meantime, please set your Roku Remote again for TV controls. Navigate to Settings > Remotes & Devices > Remotes > [select your remote] > Set up remote for TV control. For more information about this setup process, visit our support article: 'How to set up your RokuĀ® voice remote to control your TV'. If you're still running into an issue, and this function worked before the latest update, please respond to this thread with the following information: Your Roku device model TV make/model and AVR make/model (if applicable) Issue ID (Attempt the instructions above to Set up your remote for TV Control. If your remote is still not controlling your TV power and volume, then please obtain an Issue ID. To generate an Issue ID, on your remote, press Home 5x then Back 5x (next to Home) in quick succession, and you'll see an Issue ID pop up on your screen. Let us know what that Issue ID is here). Once we have this information we will be able to pass it along to the appropriate Roku team to look further into. Thanks, Danny
    Solved
    RokuDanny-R
    5 years agoPlace TVs & playersTVs & players
    31KViews
    20likes
    508Comments
  • Dsatelt's avatar

    How to fix Roku Streaming Stick+ draining batteries

    My Roku Streaming Stick+ remote's battery life is about 3 days before they need to be replaced. Why is this and how do I fix it?
    Solved
    Dsatelt
    5 years agoPlace TVs & playersTVs & players
    53KViews
    20likes
    670Comments