Why is my Roku remote draining batteries and how to fix?

We've purchased a total of 4 remotes for Roku and 2 of them are draining the batteries almost every few days. I've tried to mail this back to Roku and it was returned to me. Please advise how I can remedy this situation or get them replaced. 

We have 7 Roku's so I'm hoping you have the correct serial #'s. Please reach out if anything else is needed. 

[personal information removed]

I have the exact same problem, the batteries last less than two weeks.  Is there a solution?

I am having the same issue. I bought it day after Christmas and batteries died last week and they’re now dead again, I put brand new batteries in.

Ok, so I tried all those solutions and nothing worked.   I started getting curious as the battery indicator started flashing up on the screen when it was just sitting there.   I am not sure of the exact model of my remote but it is the one with a headphone jack but it is not a voice remote.   In 2022 it was almost 7 years old (I think).   The remote uses 2 AA batteries.   I also noticed the batteries were getting warmish, not dangerously hot but just warm, so I started suspecting a short or failed motion control chip.   For the record, this remote did not have a motion control chip.

MY SOLUTION (and it worked!!!)

At first I knew this was not batteries as the remote in the course of a month killed a 24-pack of Duracell Procells that were only a couple of months old.   My firmware was the latest version as well.

So I decided to take it apart as I have had other devices where the rubber decayed and stopped working.   There is one screw in the middle of the battery compartment, after removing that I had to take a small flathead screwdriver and pry it apart.   It popped apart pretty easily.   There are several components inside.   A circuit board that needs to be popped out, 2 rubber pushbutton modules, and 2 clear plastic "sheets" with little metal contacts that connect with the circuit board.   The inside was disgusting (it was 7 years old).   I cleaned the inside with alcohol hand cleaner (thank you COVID) and an old toothbrush.   I wiped down both sides of the clear pads and the contacts on the circuit board.   I rinsed everything and dried it out.   Reassembled the remote and installed the batteries.  Everything started working fine and it no longer kills batteries.   It works like new even though all the buttons are worn off.

DISCLAIMER

I am not an employee of Roku or its parent company or any of its subsidiaries.   I do not recommend using alcohol on the parts as it can damage plastic and rubber, you can just use water and a paper towel.

I take NO RESPONSIBILITY for any damage you may do to your remote attempting this, DO NOT do this if you do not know what you are doing.  I also take NO RESPONSIBILITY for anyone hurting themself.  You have been warned!!!

Again, if you are not comfortable with any of this, do not do it!

If you have any questions, you can email me at vindalootiger (at) gmail dot com and I will do my best to help.   If I get time I will post a link to a complete teardown of the remote.

So, I see all these posts about the remotes eating batteries. What is Roku doing about this problem? Can’t submit a ticket or contact Roku. What kind of company does this? Help...Please?

Since there is no tech support, I did a factory reset and everything is OK now.

Roku needs to recall and replace free all their TV Remotes due to battery drainage immediately. This has been going on long enough. I am elderly and disabled and can't afford to keep buying and replacing these batteries every week. Its ridiculous!!!!  There must be hundreds of people posting this same problem all over the net and Roku has not yet addressed this issue! When Dish network was having a remote draining problem once, they quickly replaced the remotes free without issue. What's going on? Why is it taking Roku so long to address and fix this issue? I obvious to everyone these remotes are defective and need to be replaced. Buying a new one will not fix the issue. Come on Roku own up and Recall these Remotes.

Roku since the beginning and have always been a fan, HOWEVER LATELY THE REMOTES HAVE BEEN terrible along with the response time of customer service. It's disappointing there is no direct phone number to help troubleshoot problems. I've had 3 replacement voice remotes, all work inconsistently. When working could never get voice feature to work.I’ve tried EVERYTHING suggested here and online. I’m sick of complaining to roku and getting sent remotes that won’t work correctly.

RokuDanny-R 

We have a new brand Roku Ultra, and the batteries drain on the remote every 2-3 days. 
We do use the earphone jack a lot for private listening. 
I saw similar topics but could not identify the actual fix for this. 
Details below.
Can you help? Thank you. 

New Roku Ultra, 4800x - Roku Ultr

A whole year has passed and this issue doesn't seem to be anywhere near resolved. That doesn't make me feel very good coming here for the same problem. Maybe it's time to upgrade the other tvs so there's no need for roku anymore.