Remote not working, and gets hot after battery replacement
Hello, we have had our Roku for years and never had any problems but all of the sudden our Roku remote stopped working and after replacing the batteries it now gets really hot and doesn’t work. I’ve see where others have had similar issues. How do I go about getting answers to this issue? Thank you!Unable to pair Roku Voice Remote
Hello I recently bought a roku replacement remote for my 4660x2 on amazon - Unless its the wrong remote, it does not work and does not have a physical pairing button. I'm told the newer smaller remotes are supposed to automatically work? Is it necessary to hold the BACK button and Play button simultaneously to program it? Or do I have the wrong replacement? Thank You
Roku Remote constantly disconnects
The remote I have affiliated with my Roku ultra 2022 constantly disconnects multiple times daily. I have been sent a replacement from Roku directly but it is just the same. This has worked for a long long time and all of a sudden has decided not to connect. I don't know if it is the Roku unit itself or the remote but it is an extreme struggle to reconnect it. I have not changed any of the settings or the television. All software is up-to-date. I have powered down my wireless and rebooted my network any number of times. I have also restarted the Roku unit. None of this works Extremely frustrating and I am angry. I have another unit in another room and it works perfectly. I have not dropped this remote nor broken it in any way. It is the same as the one that originally came with the unit in that it constantly constantly disconnects. The only way I can reconnect it is to hold the connection button down for a long time until it stops blinking. software for the remote is up-to-date. Battery is 95%. Firmware version is rtn.4246. Voice capture FW is en_US.0024 Voice Remote Model is RC795. I reside in the United States. This has been going on for well over three months. I have no other remote or peripherals attached. TV is an LG and software is up-to-date for it as well.. The remote itself is perfectly charged. What is going on? I love my Roku players but this is intolerable. Torian
Voice Remote Pro (2nd Edition) hands free controls are not activating
I just purchased a brand new Hisense Roku Smart TV H4 Series and specifically purchased an upgraded Roku Voice Remote Pro with backlighting and Hands Free Controls and USB charging cable (it is charged to 85% at the moment). I have gone through all steps to pair new remote with TV, the voice commands work very sporadically, but the Hands Free control has never worked. I have re-paired the device many many many times (as well as unplugged TV and waited several minutes, unplugged Internet and waited several minutes before plugging back in) with no luck in getting this remote to work consistently by using voice commands, and as I said the Hands Free control does not work at all (the hands-free button is on, in green position). have I just wasted $30.00 on this remote or is there a way to fix these issues. One of the big reasons i purchased this remote was for hands-free and voice control! Please help!Roku Ultra remote volume not working
The volume controls on my Roku Ultra periodically stop working. I've only had this remote for 3 months, had to replace the last one because of volume issues thinking it was a bad remote but now again same thing! I've done all the updates and troubleshooting and reconnecting. Im not the only one who has this issue it's been going on for years and needs fixed!