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  2. Tag: lights
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  • S_morey's avatar

    Color Light Bulb error: "Failed to get data, please try again."

    Every time I go to change the color it says "Failed to get data, please try again." I've: •turned the switch on and off three times •Restarted my phone •Took the bulb out of the socket, restarted the app, put the bulb back in the socket and restarted the app again •Left the bulb off for ten minutes and tried again •Restarted my internet •Deleted the roku home app and reinstalled it I need some help because I don't know what else to try.
    Solved
    S_morey
    8 months agoPlace Smart Home devicesSmart Home devices
    2.4KViews
    3likes
    39Comments
  • Twilson0321's avatar

    Smart light strip randomly turns on when I have them off

    I bought the 32 ft smart light strip +SE a week ago. Hooked it up, plugged it in, connected it to the app on my phone, and all was well. Then suddenly, two days ago, the light strips started just randomly turning on when I have them off, off when I have them on, changing colors, flickering between colors, and generally going nuts. I do not know what is going on with it. I’ve tried resetting the lights, reinstalling them, etc., and they just keep randomly turning on and off for no reason. The instructions say Bluetooth is needed, but I never had a Bluetooth request for the lights, never found them in my Bluetooth, and have no idea why I need Bluetooth for them. Help.
    Twilson0321
    2 years agoPlace Smart Home devicesSmart Home devices
    1.3KViews
    0likes
    1Comment
  • y2kblazed's avatar

    How to add Roku smart light bulbs to Apple Home?

    My lights work fine but it says online they’re compatible with Apple home, but when I scan the QR code on the lights it doesn’t connect. Bluetooth is on and lights are already paired to the Roku app, I just want them on my Apple home so I don’t have to open the Roku app to change the lights and can do it from my watch or with Siri or pull down from the corner of my screen and do it that way.
    Solved
    y2kblazed
    6 months agoPlace Smart Home devicesSmart Home devices
    1.2KViews
    1like
    1Comment
  • Tnmc13's avatar

    Unable to connect smart bulb white to wireless network

    Tried all the instructions but still cannot get bulb to connect
    Solved
    Tnmc13
    9 months agoPlace Smart Home devicesSmart Home devices
    1.2KViews
    0likes
    7Comments
  • MsEMC's avatar

    Smart Light Bulbs keeps on failing to sync

    I completely and totally regret buying the "smart" light bulbs. Not only does the app continuously "fail to sync" to the lights, I have often had to delete and remove the devices from the app, then redownload the app and constantly trying again. After that, the lights will work for a few times and then BOOM, app failing to sync yet again. Zero Internet issues at home because every other device in my house works just fine without failure. These lights need to be recalled and reevaluated or something. Whatever needs to be done, ROKU needs to address this. And according to the app reviews on Google Play, this is a widely distributed issue. Sorely disappointed in ROKU.
    MsEMC
    7 months agoPlace Smart Home devicesSmart Home devices
    900Views
    0likes
    3Comments
  • Lego123's avatar

    Led+ strip problems with connecting

    I have tried to get hold of anyone at Roku for the past month or so. My light strips that I have had for not even a year or so. Will not connect even though they have always been connected and never had problems and they are also right next to the router. I have only ever been able to contact one person from Roku support chat no one else has helped the only information I got from the last person was to sign in and out of my device while closing it in sign back in and yet it has been about a month and it's not working and I'm having the same problem constantly and no matter who I call or contact. I cannot get anyone to contact me back. Seems like a legit scam and a waste of money here if you can't get a hold of anyone and can't get a refund or any support.
    Solved
    Lego123
    7 months agoPlace Smart Home devicesSmart Home devices
    627Views
    0likes
    1Comment
  • BMS17's avatar

    Smart Strips connecting to one another

    How many light strips can you connect together? What's the total length possible?
    Solved
    BMS17
    6 months agoPlace Smart Home devicesSmart Home devices
    579Views
    0likes
    3Comments
  • Stanman's avatar

    Smart Bulb SE color goes offline after a few hours

    Hello, I’m new to these bulbs and have only had them for about a week but they seem pretty straightforward and easy to use. I have 6 total. 4 are in two different groups and then 2 other bulbs are in separate rooms so on my app I have 4 separate groups/bulbs. When they are online, they work nicely. I finally got a routine to work last night for sunset which was nice. I wanted to get the sunrise/wake up routine working in my kids room, but overnight all 4 sets of bulbs went offline. This happens every day. The bulbs stay online for a few hours but then once something like 4-5 hours goes by the bulbs all show offline and are useless unless I turn the light switch off and then back on again and leave the lights on for a while. Is there a setting to make the bulbs never go offline? My internet at home is great and that isn’t the issue. Tried all the normal ideas but I’m not going to factory reset these bulbs daily and go through all the renaming and adding to groups process constantly. Would really like these to just work. They should always be online as long as the light switch is turned on. I also have them connected to Alexa and again, once they show as offline it renders voice prompts useless. They shouldn’t be going offline.
    Stanman
    2 months agoPlace Smart Home devicesSmart Home devices
    200Views
    1like
    12Comments
  • budbeag's avatar

    SmartBulbs, SmartLightStrips, SmartPlugs - schedules stopped working

    Have 2 each: color bulbs, light strips, indoor plugs. Have had on dusk/dawn schedules for number of years working flawlessly. About a week ago, all device schedules stopped working but was able to control via home screen. Have since deleted app and devices and set everything up again, except the bulbs, which will not show in app. Plugs and strips are set up, but not working per schedules, and unable to toggle off/on from home screen. Any ideas?
    budbeag
    2 months agoPlace Smart Home devicesSmart Home devices
    54Views
    1like
    3Comments
  • kenohhbi's avatar

    Smart light won't activate for sleep routine

    It worked initially, but randomly stopped. I can manually turn the light on through the app, but it doesn't activate at the time (verified to be the correct days at the correct time) I have it set to for the sleep routine. App has been un and reinstalled, app is up to date, light firmware is up to date. Lamp is plugged in and functional, Internet is connected and of good quality. Any tips?
    kenohhbi
    11 days agoPlace Smart Home devicesSmart Home devices
    51Views
    1like
    3Comments