Wi-Fi & connectivity

[harta5]

I've been using my phone as a wifi hotspot for my Roku player almost a year. I went to watch it tonight, and it's saying it can't connect, even though it's showing a strong signal from my phone. I tried resetting , but nada. Any advice or ideas?

[RokuTakashi · Accepted solution]

Hi @harta5,

Welcome to the Roku Community!

Thanks for sharing this information with us, and we'll gladly help you. As a start, have you tried connecting to a different network, such as from a modem or a router, to see if your Roku device is able to connect? In the meantime, you can try to restart your network settings to resolve the issue. Kindly follow the steps below to perform this.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select Advanced System settings
4. Select Network connection reset
5. Select Reset connection

After performing these steps, kindly check to see if you've noticed some improvements. Please keep us posted.

All the best,
Kash

[RokuArjiemar]

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

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The Roku Community Team