Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
329622
Newbie

Roku TV Turning off Internet?

I have 2 Insignia ROKU TV's in my travel trailer. The trailer never moves from where it is parked. Both of the TV's will not stay connected to the internet if they are not in use. Is this normal? I also have 3 ROKU TV's in my house and I do not have this issue. Please advise. Thank you

0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Roku TV Turning off Internet?

Hi @329622,

Welcome to the Roku Community!

We understand that you need assistance with your Roku TV not maintaining a connection to the internet. For us to better understand the issue, could you please tell us what kind of network you are trying to connect to? Is it directly through a router or a wireless extender? Also, what troubleshooting steps have you taken to resolve the issue?

With more detailed information, we'll be able to assist further.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.