Wi-Fi & connectivity

[SFOWLER]

Seems like I too have similar issues with wifi. It was working fine but about 6 months to maybe a yr now when I turn the TV on I have to go into system settings-power- system restart to get it to reconnect to wifi. Before it got this bad it was about 3 months of just having to research for my network and it would then reconnect. This is a 32 inch Roku Tv. I have had this tv for about 7 yrs. Bought new at time. I have tried the low power mode, quick start mode, wifi booster both in same room and next room, putting tv in straight sight of router with all bedroom doors open, and a new router. Nothing worked. It is getting really sad we pay hundreds of $ to get just 7-10yrs out off. Next time you buy divide that cost by 10 and that's how much you will be paying a yr for it. 

[RokuArjiemar · Accepted solution]

Hello! @SFOWLER,

Thank you for posting in the Roku Community!

We appreciate you contacting us about the issue you are having connecting your TV to your home. We're pleased to assist you. 

Troubleshooting steps

1. Power cycle the Roku device for 30 seconds
2. Restart the router
3. You can perform a Network Connection Reset on your Roku device by going to Settings> Advanced system settings > Network connection reset > Reset connection.
   • Note: Before doing make sure you know your WiFi credentials. 
4. After the network reset, your Roku device will restart, and you will need to return to the Settings menu to set up your wireless network again.

You can connect your streaming device to a mobile hotspot as a temporary workaround to prevent an issue from occurring.

For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.

If the issue persists, we recommend performing a manual factory reset.

Please keep us posted on what you find out. We will happily continue assisting you. We look forward to hearing from you.

Thanks,
Arjiemar