Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RAS3
Channel Surfer

Re: Update error 004 over and over

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Alex27, That is why I suggested you follow the advice from the error 008 chat.  Below is how Burnsy86 delt with the 008 error.  There are 2 replys to Burnsy86 that says it worked for them.

My husband found a solution online that worked for our Onn brand Roku tv — hold the reset button for 30+ seconds while the TV is on, and keep holding it until the tv restarts itself and it will bump over to recovery mode (the screen will be purple and it will say recovery mode). The software update was effective from this screen, it didn’t work any other way I tried (e.g. I tried reset from tv off, tried unplugging and plugging in tv, tried rebooting wireless router, connecting to hotspot, etc. etc). Thank goodness it worked. 

JB34
Reel Rookie

Re: Update error 004 over and over

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I am getting error 003 to check my network. This is a new roku stick and it's failing on the setup. My Internet connection wifi is ok. I already rebooted the wifi router and the roku stick. I also reset the roku stick and tried to switch the update server in the secret menu. No luck.

It's a Roku streaming stick
Version 247.10E01856A
update server: release

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myrgrls3
Newbie

Re: Update error 004 over and over

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It worked after the 2nd try by going to the settings and updating. Thanks!

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CaptGerry
Newbie

Re: Update error 004 over and over

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That worked!!! Thanks

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BlackBZ
Newbie

Re: Update error 004 over and over

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You are a massive frustration saver! Thank you very much for this fix! I changed the server you said the first time and it didn't work, but then I had to change both servers and update and it took! 🙌🏻

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