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esebm
Channel Surfer

Something's wrong with my 4k stick!

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When I turn on my PC and switch to the HDMI port the screen says "Loading" and then "No Signal". I have to unplug the power connector from the stick, put it back in, wiggle it a bit and then the LED comes on and flashes a few times. After that everything works. Happens every day when I turn it on. Is that normal?

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renojim
Community Streaming Expert

Re: Something's wrong with my 4k stick!

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Does your stick have a "Power saving" option under Settings->System->Power?  If so, try disabling it.  You should be able to wake it from power saving by pressing Home on your Roku remote a couple of times.

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4 REPLIES 4
renojim
Community Streaming Expert

Re: Something's wrong with my 4k stick!

Jump to solution

Does your stick have a "Power saving" option under Settings->System->Power?  If so, try disabling it.  You should be able to wake it from power saving by pressing Home on your Roku remote a couple of times.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
esebm
Channel Surfer

Re: Something's wrong with my 4k stick!

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I don't know, Ill have to check it. Where are the settings?

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renojim
Community Streaming Expert

Re: Something's wrong with my 4k stick!

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"Settings" are on the left side of the Home Screen.  Press Home on your Roku remote a couple of times and then navigate to "Settings", press OK, go down to "System", press OK, go down to "Power" if it's present.  Not all Roku devices have "Power" settings.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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esebm
Channel Surfer

Re: Something's wrong with my 4k stick!

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Guys, thanks for the help. Everything works fine now.

Much appreciated!

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