Wi-Fi & connectivity

[GK66]

Roku devices all show they are connected when checking connection, but when trying to open an app it shows no connection.  Then I noticed the all have the incorrect router Gateway IP address.  Is there any way to correct this on ROKU or is this an issue with my router.

[AvsGunnar]

@GK66 

I would assume the router is the issue if you are sure your Roku is connected to "your" network wireless connection and you are seeing the wrong gateway address. (ie. verify you are not connected to another network with a similar/same SSID network name as yours).  A bit unlikely with a password requirement, but pranksters will be pranksters.

You can always try changing the gateway address in the router's LAN settings and see if populates correctly in the Roku. (restart both the router and your Roku device after making this change).

Are you seeing a private IP address or a public IP as the gateway (Settings/Network/About).