Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RokuJohnB
Community Moderator
Community Moderator

Re: No Connection every 15 minutes

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Hi @bebe464,

Thank you for informing us!

We will be more than happy to take a closer look into this issue that you're having. What troubleshooting steps have you taken so far? How far is your device from your network router? How many devices do you have connected to your network right now? (e.g., TV, mobile phone, laptops, computer) Are your other devices able to connect to the network without any issues or latency?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
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KS7
Newbie

Re: No Connection every 15 minutes

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it doesn't last call the onn Roku support a technician was suppose to have reached out never heard from them these television are cheap because they don't last it's been 3 months and nothing works everything in my house is connected to wifi except this TV 

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