Wi-Fi & connectivity

[Kaysaw99]

No Remote. Never hooked up to this network before.

Have original Serial Number. Need device IP address to set up App remote on my phone.

[makaiguy]

The Roku app on a phone or tablet can only connect to a Roku that is already set up and connected to the same network the phone or tablet is on. The network router assigns the IP number to the Roku, so until you get the network connection established the Roku doesn't have an IP number. That means the app can't be used to connect and do anything with a Roku not yet set up on your current network.

If the Roku was originally connected to a net and if it has not had a factory reset since then, it is still trying to connect to the old network name (SSID) and password as was used previously. If you can reset your current router to use this SSID and password, then your Roku should connect. At that point, the Roku app on a mobile device connected to that same net should be able to find and control your Roku.

Otherwise, you'll need to have a remote compatible with your Roku model to set up your connection to the new network/password.

All units other than Roku sticks will respond to a shared set of infrared (IR) commands so any cheap universal remote you find at Walmart or a dollar store that says it is compatible with Roku will work as long has you have a direct line of sight to the Roku. Or you can buy one from Roku via https://www.roku.com/products/accessories/player#Remotes

Roku sticks are usually out of sight behind the tv and so do not use IR. For Roku sticks you will need a Roku remote connecting via radio frequencies (RF). See https://www.roku.com/products/accessories/streaming-stick#Remotes or search on Ebay or Amazon for a remote for your Roku model number. Purple Roku sticks have long been out of production and require a unique remote that is no longer available.

[LuisToucet]

CT384F550668

[renojim]

Can't be done.  Get a real remote.  Read before you post.

[Epompey]

Need IP address for roku serial #S008203VX19M  

You can reach me by email Ernest.Pompey.Jr@gmail.com

[IC22]

Yes

[Carlos2]

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@LuisToucet wrote:

CT384F550668

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[renojim]

I'll say it again, read before you post!  I already gave the answer.

[salyergonzalez]

Need ip adress for serial # 2LA54M124061 of a Roku fire stick