Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Re: Error code 14.50 during network setup with CenturyLink router

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You have to log into your century link router as admin

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angelalala
Newbie

Re: Error code 14.50 during network setup with CenturyLink router

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I made an account just to thank you. THANK YOU! :') 

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Revkev1127
Newbie

Re: Error code 14.50 during network setup with CenturyLink router

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Moosette- after 2 months of not being able to connect my tv to our CenturyLink internet, your post finally came up and addressed my issue even after emailing TCL directly.  Thank you so much for sharing this, you don’t know how happy I am right now.  God bless you.

sincerely,

thankful TCL / CenturyLink customer

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Re: Error code 14.50 during network setup with CenturyLink router

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After 6 hrs of trying out fixes, I can't tell you how thankful I am for this 😄

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Eanderson11
Reel Rookie

Re: Error code 14.50 during network setup with CenturyLink router

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Oh my goodness this worked!!! Thank you so much for posting this! 

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jakofam
Newbie

Re: Error code 14.50 during network setup with CenturyLink router

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Same here what did you end up doing?  Centurylink is no help

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Eanderson11
Reel Rookie

Re: Error code 14.50 during network setup with CenturyLink router

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Type your router’s IP address into a web browser. Login with the admin username and password then go to the advanced settings than and update the LAN settings to “allow special characters”. 

Fres
Reel Rookie

Re: Error code 14.50 during network setup with CenturyLink router

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I just ran the update and have tried the system restart, hard restart with the paper clip on the back, secrete menu, I have two rokus that worked fine up until this last up date.  The wireless is completely not working.  My last resort is to go into my wireless modem and do a system restart, but this is pretty rediculous since the common denominator here is the roku update.  If this happens again and I have to spend money I will switch to a different streaming unit.  It is also pretty rediculous that there is no place to get a hold of roku

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Re: Error code 14.50 during network setup with CenturyLink router

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THANK you SO much for this, we have been trying to figure out for months why we could connect our TV to our phone hotspots but not our apartment Wifi. This finally solved it. I hope you have a wonderful life!

tarasmith
Newbie

Re: Error code 14.50 during network setup with CenturyLink router

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What if the roku is in your tv and you do not know where that information is 

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