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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Paul-H
Newbie
‎08-07-2022 11:46 AM

2 different messages regarding wi fi

In settings Roku says I’m connected with excellent signal. If I try to change channel I get message saying I’m not connected. RDK 03033 code. Stuck on one channel 

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1 REPLY 1
RokuKariza-D
Retired Moderator
‎08-07-2022 12:27 PM

Re: 2 different messages regarding wi fi

Hey @Paul-H

Thanks for the post.

For clarification, are you getting the error code you mentioned above on a specific channel? Also, have you checked the other apps installed on your Roku if you are able to access them without any issues? 

Please let us know. We'd like to know more about how we can help.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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