So originally my Roku tv wouldn’t load Netflix and then I tried other apps and they wouldn’t load either. So I decided to check the internet connect and it said it was connected with internet. So I unplugged the tv and plugged it back up and still didn’t work. So I got online and started to find a resolution. The filling is what I’ve tried and it’s all not resolved my issue.
Unplugging Tv, reset WiFi, factory reset.
After the factory reset it had me do the original setup, well that’s where I got stuck again after getting connected to my internet and attempting to update. The tv just tells me the update failed and prompts me to try again well that’s where was a cycle that I’ve done about 10 times now. So I resulted to pushing in the reset button and taking the tv into recovery mode. Well I tried to update through the wifi option there. That didn’t help, it still won’t update. So I powered the tv off (unplugging it too) and I came back to the Roku tv about 20mins later. I plugged the tv in, and I’m welcomed to the previous the update didn’t work screen I try again and it doesn’t work so then I decided to his cancel and maybe I could skip that step. Nope now I’m stuck at a blue screen with a bunch of circles and in the top left corner I have “on. Roku TV”.
so my next step was attempting to update the tv via usb and the recovery mode. Well that went though just fine. After the tv came back on I was prompted with the same “setup mode” this update failed. And I can’t process past this at all.
what do I need to do before to fix my issue.
P.S it’s not a network connection issue, my phones, tv and desktop computer all work perfectly fine. My second tv is another ONN Roku tv and that works fine. So please spare me if the internet connection mumbo jumbo
