Wi-Fi & connectivity

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New Roku Express won't connect to my network

I recently moved to a new home with a new wi-fi network. The Express Model 3930X (purchased several years ago) and all other networked devices in the house- computers, mobile phones - work OK with no issues. I just bought two Express Model 3960X, and neither will connect to my network. Following the guided setup which appears on screen when I plug in the new models, I keep getting the big red "X" no wi-fi connection: Error 014.40. Is this a new model problem, or am I doing something wrong? Thoroughly vexed!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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VickyLee
Newbie

Re: New Roku Express won't connect to my network

omg I'm having the same issue it's 😡 me off lol

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