Wi-Fi & connectivity

[DN123]

Have turned modem off and on. Strong internet signal. Roku not picking up the wireless connection. Every thing else works with the internet. using correct password etc.

[RokuJechealR]

Hi @DN123,

Thanks for the first post to the Roku Community!

We understand that you are having trouble establishing a network connection to your Roku device. We'd like to know more about this, but we need more details.

1. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
2. Are you encountering any error codes or messages?
3. Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
4. What troubleshooting steps have you taken so far to resolve the issue?
5. Who is your ISP? (Internet service provider)

With more detailed information, we'll be able to assist you further.

All the best,
Chel