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bradytech
Newbie

Can't airplay from any device to my Roku Streaming Stick

I work at a school and for the last 5 years or so, we have been projecting in classrooms by plugging a Roku streaming stick into the HDMI port on the back of the projector and connecting our devices (macbooks, iPads, phones) via Airplay to the Roku. Randomly throughout the last month, there have been 7 teachers tell me their computer won't connect via airplay to the Roku anymore. The Roku shows up on the list of devices to airplay/mirror to, but it just spins until the error pops up that says it couldn't connect. Here are the troubleshooting steps I have tried (some worked for a day and then it just goes right back to not being able to connect):

  • Restarted Roku and Computer
  • Checked for updates on both Roku and Computer
  • Checked Wifi connection to make sure both devices are on same network and have good signal strength
  • "Forgot" the network (wifi) on both devices and reconnected to it on both devices
  • Tried other computers and devices and they won’t connect either
  • Plugged in the Roku power cord into an actual outlet, not the back of the projector
  • Made sure airplay is turned on for both devices
  • Factory reset the Roku and tried again
  • Tried a brand new Roku out of the box

I have talked to Roku support and they tell me it's because there is a glitchy network connection. We have tons of access points throughout our entire building including in each classroom. I checked the connection from our access points to the Roku, the connection is really good.

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