Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Hello! @Croberts2,
Thanks for your question,
We appreciate you reaching out to us on how to perform a factory reset on your Roku device. We're pleased to assist.
If you can control your Roku device, you can efficiently perform a factory reset from the Settings menu. If you cannot control your device or it is completely unresponsive, you can perform a factory reset using the physical Reset button on the device.
Located on the back or bottom of your device, the physical Reset button is either tactile or a pinhole design that requires a straightened paper clip. It will appear similar to one of the following:
Once you locate the Reset button and your Roku device is powered on, press and hold the button firmly for about 10 seconds. When the factory reset is complete, an indicator light or status LED will blink rapidly on most Roku devices.
After a successful factory reset, your Roku device will restart in the same state as a factory-new device, and will be ready for you to complete the following:
- Perform the Guided Setup and activation process
- Sign in to streaming channels that require a username and password
- Create a 4-digit PIN and configure parental control settings
- Perform a broadcast television channel scan (if you have a Roku TV with an HDTV antenna connected)
Thanks,
Arjiemar
