Solving playback issues

[Alipco]

Already have tried all those things roku express is the only device I'm having trouble with no problems on android tablets phones or apple devices 

[Alipco]

Any other advice instead of one that looks like a general bot response the trouble shooting that you are saying works is in the manual and the 1st response that comes up on Google not really much help

[RokuJharra-Q]

Hi community users,

Greetings here in the Roku Community!

We thank you for reporting the YouTube issue on your Roku device. We understand that you have been experiencing ongoing problems with your YouTube channel and have tried the troubleshooting steps mentioned previously without success. In this case, we suggest contacting their YouTube customer support for further assistance and clarification. Please be advised that streaming channel providers manage the content on the Roku platform independently.

Thank you for your understanding and continued participation in our community.

Best regards,
Jharra

[Riftreaper]

Same issue with my TV. Same issue for over a year and no permanent fix. Ridiculous. This my last Roku product.

[RokuTakashi · Accepted solution]

Hi, @Riftreaper 

Welcome to the Roku Community.

We appreciate you for letting us know about your concern with the YouTube app on your Roku TV, and we understand the issue you are having. Kindly be advised that what you have experienced is an channel/app functionally issue that the channel provider can addressed once raised to their attention. 

For more information, you can contact YouTube | Customer Support

We hope for your understanding in this matter.

Best wishes,
Kash

[RBM86]

 Now this **bleep** is happening on youtube tv app as well whenever you open the scores & stats popout menu. It is the exact same kind of screen that causes the issue on the regular youtube app with comments. This seems like a roku issue to me. If you clear the roku cache it works fine for maybe a week, then it comes back. Fix this **bleep**!

[RokuTakashi · Accepted solution]

Hi, @RBM86 

Thanks for posting here in the Roku Community.

We understand your concern with the YouTube TV app on your Roku device. 

For issues like this, it's better to be raised with YouTube's support directly since features such as opening comments, scores & stats are part of the app's functionality. This is more likely a bug within the app itself that the channel provider can address with a workaround or an update to their app. 

You can contact them at YouTube Help - Google Help

We hope for your understanding in this regard.

Best wishes,
Kash