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citizen
Binge Watcher

Insufficient power error cannot be fixed

Hello,

Using a Roku Express:

- plugged into USB power at the wall *not via a TV or other device*.

-connected to Ethernet.

I get an error along the lines of those in other posts stating there is not enough power. I have been through all of the suggested fixes without success. The only thing that seems to temporarily resolve it is unplugging and allowing to cool down for a while. I believe it may be down to a product design fault which causes overheating through a lack of space around the electronics to enable air to circulate.

I suppose I could put it in a larger case with a fan, but I'd rather not...

Since Roku do not appear to be interested in supporting the express, here I am!

Any insight much appreciated,

Thanks.

 

 

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4 REPLIES 4
andyross
Roku Guru

Re: Insufficient power error cannot be fixed

I think the Express uses a standard USB supply. Any USB charger rated at 1A or more will work. Do you have any phone chargers sitting around?

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citizen
Binge Watcher

Re: Insufficient power error cannot be fixed

Thanks @andyross,

 

The Express is  already plugged into the wall via a USB adaptor. Are you suggesting I should try a different one?

It's been working fine for years with that adaptor, the problem is recent and intermittent hence why I think it may be related to overheating.

Further thoughts appreciated.

Best

 

 

 

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andyross
Roku Guru

Re: Insufficient power error cannot be fixed

It's possible that adapter is going bad.

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citizen
Binge Watcher

Re: Insufficient power error cannot be fixed

Thanks.

I will look into that.

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