Solving playback issues

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rbgarber
Newbie

Using Roku through Sony AV receiver

Roku stick plugged in to HDMI in on receiver.  Then HDMI cable in ARC on TV and receiver.  Worked great.  And then suddenly stopped.  Works fine if I plug the stick directly into HDMI port on TV, but then no surround sound.

I suspect something switched off on receiver but I can't figure out what.  Any ideas??

 

thanks!

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2 REPLIES 2
JWS9518
Channel Surfer

Re: Using Roku through Sony AV receiver

I have had something similar happen with my Denon receiver.  What works for me is to unplug the power to the TV and the receiver for 30 seconds to a minute.  For good measure, I would also unplug the Roku as well and see if rebooting all of those help with your sound issue.  Sometimes it is an HDMI connection issue as it can sometimes be finicky and powering off usually helps me.

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JWS9518
Channel Surfer

Re: Using Roku through Sony AV receiver

You could also try replacing the HDMI cable if my previous suggestion doesn't help.

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