Solving playback issues

[jabbay]

Hi,

I have a Roku Ultra connected to my Denon receiver via a quality HDMI cable. The receiver is connected to an LG Plasma TV (PV400 model circa 2008) via a quality HDMI cable. Great TV and never had a problem with my old Roku 3.

When I first turn the TV on and attempt to navigate between apps on the Roku Ultra’s main menu, the screen goes to black for several seconds, creating a frustrating delay before I can see the picture again, making the effectively unusable. In order to get the Roku ultra to work properly, I have to restart the unit and then it works just fine for my viewing session.

Having to restart the unit every time I turn the TV on is also annoying and possibly not good for the unit? Is there a permanent way to fix this problem?

Thanks.

[renojim]

Try turning off "Power saving" (which doesn't save much power) under Settings->System->Power.  I don't know if the display refresh rate could be part of it, but you can try playing with the "auto-adjust display refresh rate" settings.

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