Solving playback issues

[ooeemusic]

Hasn't updated for me. I still have the prior version of the app and it says there are no updates. I have a Roku 3810×. Getting really frustrated.

[fyb3roptik]

We have great analytics. I'm not discounting your attempts to make it work. I'm just saying Rokus are pretty standardized. I will check those shows personally.

I came here in hopes I could help. That's all I'm attempting here.

[fyb3roptik]

Uninstall and reinstall. You might have a cache issue

[ooeemusic]

Tried that already. Twice. Even Uninstalled, wiped tha cache and reinstalled. Nothing changed and it has all the same problems.

[fyb3roptik]

What version do you have? 2.3 is the latest

[ooeemusic]

I think its 2.1, and it says there are no updates.

[fyb3roptik]

You're on the old Chosen app. There's a new one 

[ooeemusic]

No. I'm in the only one that is available. There is an update, apparently, but as others have said, my roku is not registering an update available.

[Choco51290]

I’m on 2.3 build 0. Prior to installing, I uninstalled 2.2 build 0, restarted my Roku, loaded the new app (2.3 build 0), had to log back in, and the performance is identical.

[Choco51290]

Just went through all the steps again, went to episode 2 and got past the initial screen to the announce of a new actor at which point it froze, gave me a video playback error, then rebooted the appp.

just FYI.