Solving playback issues

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RokuTakashi
Community Moderator
Community Moderator

Re: TiLingo TV Premium not working

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Hi, Community users.

Thanks for posting here in the Roku Community.

We understand the issue you have encountered with the TiLingo TV Premium on your Roku device, and we're here to help. We suggest performing the troubleshooting steps below to address the issue. Kindly follow the instructions below:

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
  4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue. They can provide a workaround or there might be a need to update their app on the Roku platform since most channels on the Roku platform are designed and maintained by the channel providers themselves.
 
We hope you find this information useful, and feel free to reach out to us anytime if you need further assitance.
 
Best wishes,
Kash
Takashi O.
Roku Community Moderator
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