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Mannheim17
Newbie
3 weeks ago

Software update 10/18/24 will not play any av content on Trinnov altitude 32

Roku Ultra working great playing content through Trinnov Altitude 32 until Roku software update of 10/18/24…now no audio or video into pre/pro!   

Help!

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1 REPLY 1
StreamerUser
Roku Guru
3 weeks ago

Re: Software update 10/18/24 will not play any av content on Trinnov altitude 32

@Mannheim17 

Try (temporarily) directly connecting the Ultra (model unknown, firmware version/build unknown) to your TV/PJ (brand/model unknown) to rule out the connection to your AVR as the problem.

Otherwise try standard troubleshooting:  Manually configure Display type, configure passthrough audio, disable FRM, change HDR subsampling, etc.

 

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