Hello Kariza D.,
I too am having overheating problems with my Roku Premier. After 5 to 8 minutes a message comes on the screen again and again telling me it is overheating. Troubleshooting has been done over and over to no avail.
As a Roku account holder I would like my Roku replaced immediately so I can continue to have my entertainment. I don't go out much anymore since the Pandemic so this is my only entertainment as a Senior.
My Device ID #K4203C895216; Lot # 2189043418; SKU #3920R; and ROKU 8 29610 00294 1
Email: [personal information]
Thank you for your kind attention regarding this matter.