Hi, @Mikeb820
Thanks for posting, and welcome to the Roku Community.
We'd like to gather more information regarding the issue you have encountered so we can assist further. Can you please elaborate on the issue you have encountered by providing an answer to each question below?
- What specific Roku device and Roku remote you are having issues with?
- When did you first experience the issue?
- What troubleshooting steps have you attempted so far to resolve the issue?
With more details, we'll be able to determine the issue and help. Your response would be much appreciated.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
