Solving playback issues

[StellaBean1]

So Pluto TV app launches and then immediately closes on both of my Roku devices. It’s working fine on my iPad and iPhones. I have followed all of the steps in your previous posts. I have removed the channel restarted the system and then reloaded the app nothing is working. I have checked for system updates both on the app and Roku device. It says the D system and the app are up-to-date. This has been going on for two days.

[k1jeepchick]

I have had the same issue.I just tried it on my computer and it is working fine, just on my Roku 

[RokuJohnB]

Hi @StellaBean1 @k1jeepchick,

Thanks for keeping us posted, and welcome to the Roku Community!

We appreciate the troubleshooting steps that you have taken so far. After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

If there's anything else that we can do to assist you, please let us know.

Kind regards,
John