Solving playback issues

[DavidDChapman]

Hello,

I've noticed that there are many entries regarding Roku devices causing crackling and popping sounds, yet no cause or permanent solution offered. My issue: I have a Hisense H8F which is an Android based television. I have a Roku 4K Express as I prefer Roku's UI to all other streaming platforms. I have had the device for quite a long time. Approximately 3 months ago, the device started making popping/crackling sounds when awakened from standby mode. OS is up to date. All apps are up to date and no new app has been added for more than 6 months. Restarting the device restores proper sound, for now. But, the experience has progressed and escalated from occasionally to every time at present. I see that reps have posted that the issue is known and Roku is working on a solution. Is the issue forthcoming or should I move back to a different platform? I dont want to have to buy a new Roku device over and over again. FYI, I have a TCL Roku TV for over 6 months with no issue as yet. Is this issue affecting Roku native TVs as well?

[AvsGunnar]

@DavidDChapman 

I used to get a crackle/pop (and a screen flash) when I had "Display Refresh" enabled in my settings.

(Settings/System/Advanced Display Settings/Auto-Adjust Display Refresh Rate).  Perhaps try toggling that to a different setting and see if that helps.

If you need the setting enabled, then try using a different Screensaver. (since you mentioned it occurs after the standby/low power mode).