Solving playback issues

[tball2]

I am having the same problem also. It either boots me back to home screen after so many hours or completely turns off my tv. I have gone in and turned the bandwith saver to off and I'm still having the issue. Any other ideas I could try? Thanks

[RokuJanadeeK]

Hi @tball2, 

A warm welcome here at the Roku Community!

We appreciate this post regarding the issue with your Roku device.

To better assess the issue you've been experiencing, May we have the following information:

• Does this happen to a specific channel? If so, may we know what channel is it?
• What troubleshooting steps have you taken so far?
• How are you powering the Roku device?
• Have you tried checking the signal status of your device's network? (You can follow this article: How to check the connection.)

With detailed information, we'll be able to provide you with the best resolution possible.

Warm regards,
Janadee

[Kerrlord]

This keeps happening to me as well. I have a Roku Express.

I can't find in settings how to keep the roku from turning back to the screensaver after being on for a while. I want it to stay on until i tell it to stop

[RokuTakashi · Accepted solution]

Hi @Kerrlord,

Congrats on your first post here in the Roku Community!

We saw your comment, and we acknowledge your inquiry. Since you wish to disable your Roku Screensaver, you can follow the steps below to disable this feature.

1. Open the Theme menu using steps 1-3 above
2. Select Screensaver wait time
3. Choose the amount of time to wait, or choose to disable the screensaver
4. Press OK  on your Roku remote to save

We hope this clarifies your inquiry, and if there's anything we can assist you with in the future, please let us know.

All the best,
Kash

[Kerrlord]

Hi and thanks

So i tried that and now it just reverts back to the home screen.

I want my apps/channels to keep playing until i turn them off. And ideas?

Thanks 

[RokuAnjelie]

Hi @Kerrlord,

Thank you for posting here in the Roku Community and updating us.

Is restarting your Roku Express help to fix the issue after you do what @RokuTakashi stated above?  

Please keep us posted.

Thanks,

Anjelie