Solving playback issues

[nickcamp]

Same problem here

[kid_fullerene]

appreciate you sharing your experience as well, I think you just saved me about $100, as I was considering buying a Pro as a workaround for the standard Streambar .. but I'll just wait to see if there's an answer before throwing $$ at it!  I also remember reading that there was some kind of talk that YouTube was making some of their stuff load slower on competitive platforms for some reason or another - not sure if this issue has anything to do with what is going on .. but an interesting coincidence at least??

maybe something to do with adBlock?  https://www.reddit.com/r/youtube/comments/195gd0n/youtube_running_slow/  

can't help but wonder..

[RokuTakashi]

Hi, Community users.

Thanks for posting in this thread regarding the issue you have encountered with YouTube playback after the update.

Can you please provide us with the details requested by @RokuArjiemar in this thread? Our team would like to collect this information so our team can investigate this issue further.

We hope for your response along with the requested details.

Best wishes,
Kash

[Katatawnic]

@kid_fullerene, I don't use ad blockers.  I pay for YouTube Premium, because I absolutely hate ads and watch a lot of YouTube videos.  Plus, I don't think that ad blockers are even available for Roku streaming channels.

[PikeBishop]

Model: 9101R2 - Roku Streambar Pro

S/N: YL00C0785772 (#k624C785772)

Software Version: 14.0.4

Build: 12221-95

Device ID: 3K624C785772

GC version: 12.4.17

Issue Report Tracker ID:  72-415-785

[PikeBishop]

Forgot this:

YouTube App Info: YouTube version 2.23
Build 115025174

[Katatawnic]

Why can't the software team just roll the OS back to the previous version until they can figure out the problem with this version?  That's what I did when I used to manage web sites and an update had bugs.

This is getting ridiculous.  We paid for a product that is not working.  Now we're just sitting around waiting for someone to fix what they broke.  If this many people replied to this thread, I know there are many more who haven't come to this forum.

[RokuTakashi]

Hi, @PikeBishop 

Thanks for keeping us posted.

We appreciate you providing the details we requested. Please be advised that we have forwarded your concern and information to the appropriate Roku team for further investigation.

Your patience and understanding are greatly appreciated.

Best wishes,
Kash

[Oswalt]

Same here.

[Oswalt]

Model # 9102R

Serial# 2A1170577596

Software version 14.0

Channel version 2.23

Build 115025180

Tracker ID 96-432-900