Solving playback issues

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HLK
Newbie

My Roku Buzzling/Static Noise

I've had my Roku for about a year and it's always been fine. Tonight whilst I was watching something it suddenly started making the loudest buzzing/static noise and the screen went all green and stripey. I tried to turn the TV off but it wouldn't turn off, even when i was using the TV remote. The only way I could turn it off was to switch the whole thing off at the wall. It's happened twice more since and it scares the **bleep** out of me every time. It's so loud! Anyone know what's going on? 

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7 REPLIES 7
renojim
Community Streaming Expert

Re: My Roku is Trying to Give me a Heart Attack!

Is this a Roku TV or a Roku device connected to a TV?  Either way, it sounds like a major problem with the TV.

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HLK
Newbie

Re: My Roku is Trying to Give me a Heart Attack!

It's a roku device attached to my TV. It's always been fine up until now. 

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RokuERey
Retired Moderator

Re: My Roku is Trying to Give me a Heart Attack!

Hi @HLK,

Thanks for reaching out. Is this device directly powered by the TV USB port or by a wall outlet? Could you also tell us if this issue happens while accessing a channel or if it happens after a long period of streaming? Have you tried moving it to a different TV and see if there are any differences?

Tell us more about this so that we can further look into it.

Thanks,

Rey

ERey.
Roku Community Moderator
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becky8
Newbie

Re: My Roku is Trying to Give me a Heart Attack!

cannot recive my e mails from roku

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becky8
Newbie

Re: My Roku is Trying to Give me a Heart Attack!

 
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RokuJohnB
Community Moderator
Community Moderator

Re: My Roku is Trying to Give me a Heart Attack!

Hi @becky8,

Greetings from the Roku Community, and thanks for keeping us posted!
We'd like to know more about the issue that you're experiencing. Are you trying to activate a Roku device or TV? Could you elaborate more about the issue that you're experiencing?

We'll wait for your response, and we will continue to assist you further.

Best regards,

John

John
Roku Community Moderator
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Crysta123
Newbie

Re: My Roku is Trying to Give me a Heart Attack!

My tv just started doing the same , did yours stop and if it advice on how to fix mine ??

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