Solving playback issues

[txblue]

I replied to your email on 2/26 but have heard nothing - so here is the serial number again C4395H101241

[RokuMary-F]

Hi @txblue,

Thanks for following up.

We are unable to receive your email or private message, but not to worry I have passed along your information to our Support team. They will follow up and assist you.
 

Best regards,
Mary

[JackieMike15]

Our Roku was plugged into a wall outlet when we began receiving the Insufficient Power warning. We have tried different outlets and different ports on the T.V. and we are still receiving the Insufficient Power message. We are using all the original equipment (wall adapters, etc.) that came with the Roku. What other suggestions do you have?

[RokuMary-F]

Hi @JackieMike15,

Welcome to Roku Community and thanks for letting us know all that you've done.

If you are still having an insufficient power issue with your Roku device, please provide the serial number of your Roku device so we can assist further.
Please keep us posted with the details.
 

Best regards,
Mary

[junglebook3]

Danny,

After 2 years of successfully using Streaming Stick, Now I get the error 'insufficient power'

I am using original adapter which cam with streaming stick to power on and had no issues until last month.

I am unable to use Roku stick:(

Need help.

Thanks.

[RokuKariza-D]

Hey @junglebook3

Thanks for the post.

If you have tried all the suggestions available in this Support link: What to do if the red light is flashing, or you see a "low-power" warning, please reply here with the serial number of the affected Roku device. It can be found at the back or underneath the player itself. I'll be able to further assist you from there.

All the best,
Kariza

[Chris2271]

my roku is showing low power and i went and purchased a wall usb adapter and plugged it in.  my roku still says that it has insufficient power and i don't know what else to do. i am using the power cord that came with my roku.  this has been an ongoing problem now for about 2 months.

[atc98092]

@Chris2271 what is the model number of your Roku? Not just the name. 

[RokuKariza-D]

@Chris2271

Thanks for reaching out. 

Please see my post above for further assistance. 

All the best,
Kariza

[junglebook3]

SN: C237A8987499

Thanks for your help