Solving playback issues

[PaulEMorris]

This didn’t work for me. All my streaming disappeared and after a reset and unplugging the TCL TV I still get the not enough space message. My Wi-Fi signal is excellent. 

[RokuRiamie-D]

Hi @PaulEMorris,

Welcome to the Roku Community!

Thank you for letting us know that you are getting an error message "Not enough space. Please delete some apps and try again" on your TCL Roku TV. We would like to take a closer look into this issue.

We would like to know the following details below:

• Does the error appear when you play any channel, specific channel, or on the Roku home screen?
• When did this issue start?
• What is your TCL Roku TV software version?

Providing these details will help us to investigate the issue further. We look forward to your response.

Cheers,
Riamie

[WJSJr]

That worked without a hitch. Thank you.

[RokuRiamie-D]

Hi @WJSJr,

Thank you for keeping us posted.

If you have any other Roku-related concerns, please don't hesitate to contact us again.

For further Roku support, you can:

• Create a post here in the Roku Community
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Happy streaming!

Cheers,
Roku Community Team

[collver1]

I deleted quite a few apps and still Prime will not load up on the Roku.

Everything else is working

[RokuEmmanuel-D]

Thanks for chiming in, @collver1!

We understand that the Prime app on your Roku isn't loading, and we're here to help you with that.

Could you tell us?

• What error message do you see on the screen when trying to launch the app?
• Troubleshooting steps you have done so far in an attempt to resolve the issue?
• What Roku device is affected by this issue?

In the meantime, you may visit this support article here for more tips!

Please keep us posted!

Roku Community Team

[doccrisco]

Worked great for me. Thanks. 

[teach97]

The solution worked perfectly. Thank you very much. 

Christine

[RokuRiamie-D]

Hi @teach97,

We are glad to hear that your issue was fixed. Thank you for keeping us posted.

If you have any concerns with your Roku device, please don't hesitate to contact us again.

For further Roku support, you can:

• Create a post here in the Roku Community
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your cooperation, and happy streaming!

Best,
Roku Community Team

[anbarber]

This didn’t solve the issue for me. First I had this issue with Apple TV and now I have the same issue with Discovery+.