Solving playback issues

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Playback Error pops up while requesting stream

Unfortunately we are unable to play this content. Please try again later.

 

System worked fine two weeks ago, now this pop up anytime a channel is chosen. I've deleted, and reinstalled but error continues pn app for fire tv

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Playback Error pops up while requesting stream

Hey @stanwithers,

Just wanted to confirm, are you using a Roku device or a Fire TV? Also, does the error occur on all apps?

Please try the following:

  1. Check your Wi-Fi connection
  2. Restart your modem or router
  3. System restart the Roku device

For more help, visit our Roku support website here.

Hope this helps.
 
Roku Community Team
Riamie D.
Roku Community Moderator
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