Solving playback issues

[rymiller]

What’s the solution here?  I have tried all these and nothing works. I have an almost empty sd card and Netflix will not load. Frustrating. 

[RokuEmmanuel-D]

Hi, @rymiller.

Thanks for posting here in the Roku Community!

We understand how frustrating this issue is for you, and we'd like to be able to help. 

Could you please specify all of the troubleshooting you have attempted and what Roku device is affected by this issue?

With more information, we can effectively assist you with your concerns. 

Best,
Emman

[harmonemilly3]

the only thing that seemed to help me was having to make a whole new roku account with a new email

[PaulEMorris]

This didn’t work for me. All my streaming disappeared and after a reset and unplugging the TCL TV I still get the not enough space message. My Wi-Fi signal is excellent. 

[RokuRiamie-D]

Hi @PaulEMorris,

Welcome to the Roku Community!

Thank you for letting us know that you are getting an error message "Not enough space. Please delete some apps and try again" on your TCL Roku TV. We would like to take a closer look into this issue.

We would like to know the following details below:

• Does the error appear when you play any channel, specific channel, or on the Roku home screen?
• When did this issue start?
• What is your TCL Roku TV software version?

Providing these details will help us to investigate the issue further. We look forward to your response.

Cheers,
Riamie

[Kyoung734]

I cannot access my STARZ app. I went to the Support website and put in the information as it states on the message not enough memory. I also deleted some apps that I don’t use to free up space. I still get the same message. I automatically renew on February 18, 2025. If I cannot get this to work, do I need to just cancel?

[JWS9518]

@Kyoung734 Try unplugging the power your Roku device or TV for 60 seconds to clear the cache. 

[Jacob-1279]

We need assistance as we are also experiencing not enough space after removing we are still getting message

[Jacob-1279]

We have deleted alot of  apps and still getting message of not enough space. 

[JWS9518]

@Jacob-1279 

Try unplugging the device from power for 60 seconds, sometimes that helps clear the cache.  If that does not work, how old is your Roku?  The memory might be corrupt and going bad in your device.