Solving playback issues

[merrill45]

I'm trying to use the Fox sports app on my Roku and it plays for like 5 minutes and then I get the error message. 1) I have logged out of my tv provider and logged back in 2) I have logged out, deleted the app and re-downloaded the app and get the same results 3) I have also factory reset the Roku with the same results. 

I only use this app of 2 of my Roku devices. Does anyone know how to fix this????

[RokuJohnB · Accepted solution]

Hi @merrill45,

Welcome to the Roku Community!

We understand you're having a problem with your Fox Sports app. We're happy to assist. If you are still experiencing an issue, you'll want to contact channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel providers themselves.

If there's anything else that we can do to assist you, please let us know.

Best regards,
John