Solving playback issues

[Best_amma]

Followed instructions but did not work.

[RokuTakashi]

Hi, @Best_amma

Greetings, and welcome to the Roku Community.

We see that you're having an issue with Crave not working on your Roku. May we know what specific Roku device you are having issues with? Also, when did you first encounter the issue? Further, what steps have you taken so far in an attempt to resolve the issue?

Please keep us posted.

All the best,
Kash

[Bookey]

Cannot sign in to Crave on my Roku Streaming Stick 4k

[RokuArjiemar · Accepted solution]

Hello! @Bookey,

We're thrilled to have you with us in the Roku Community!

Thank you for contacting us. We understand that you are unable to play Crave on your Roku, and we're happy to help.

We recommend performing the below steps to see if you can resolve the issue:

1. Remove the channel from the Roku device
2. Power cycle the Roku device by disconnecting it from the power cable and reconnecting the device to the power
3. Re-add the channel back to the Roku device

For more detailed information, please check it here: How to resolve a channel playback issue.

Please keep us posted on what you find out, and we will be happy to continue assisting you further. 

We look forward to hearing back from you.

Thanks,
Arjiemar