Solving playback issues

[Antelopebob]

I've got a subscription through Roku to Hulu Disney and Warner, and a Prime Video and still cannot access the new season of shetland. looking for an answer.

[RokuCarly · Accepted solution]

Warmest welcome here in the Roku Community, @Antelopebob!

We appreciate you reaching out for support. We'd be more than happy to assist you with this.

In this instance, have you tried reaching out to the channel provider themselves and letting them know that you can't access a certain series inside their app? It's best to keep in mind that Hulu, Disney+, and Prime video channels are some of the apps that provided, maintained, and updated their app on the Roku streaming platform by their channel provider independently.

Let us know how it goes and we'll continue assisting you from there. 

Best regards,
Carly