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Mbenji
Reel Rookie

Cineplexstore App Problem

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Cineplexstore app will not advance beyond the startup page, just sits there frozen. Would doing a complete Roku reset solve this? I've checked for system updates.

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Strega2
Roku Guru

Re: Cineplexstore App Problem

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Usually, you can select any app, and then press *, to see a menu which lets you remove it.  (Unless you have subscribed to it via Roku - which most here would not recommend.  In that case "manage subscription" replaces remove.)

Banned but back. Because why not?

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renojim
Community Streaming Expert

Re: Cineplexstore App Problem

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First, try removing the app, restart your Roku device (don't skip this step) and then add the app again.

Are you in Canada and did you create your Roku account there?

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Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Mbenji
Reel Rookie

Re: Cineplexstore App Problem

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I've tried to find a way to delete the app unsuccessfully. My device is an Amazon TCL Roku TV. I've searched the menus attempting to find a way to delete the app or any app and I haven't found that option (yet?).

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Mbenji
Reel Rookie

Re: Cineplexstore App Problem

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Yes, I am Canadian.

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Strega2
Roku Guru

Re: Cineplexstore App Problem

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Usually, you can select any app, and then press *, to see a menu which lets you remove it.  (Unless you have subscribed to it via Roku - which most here would not recommend.  In that case "manage subscription" replaces remove.)

Banned but back. Because why not?
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