Hello. I have a 4640X that is failing on a random basis. By 'failing' I mean that it pretty regularly fails to display the palette of apps, does not respond the the remote and basically acts 'dead.'
If I RESET it, it will go thru the normal startup sequence, including the Roku activation process and then the screen extinguishes and displays nothing.
I have another ROKU - a 4670X - and if I plug in the the 4670X and unplug the 4640X everything works great.
I use a Cat 5 ethernet cable vs wireless connectivity.
A SECOND QUESTION: does anyone know where I can get a replacement 4640X? I need the Optical port for digital audio output and I don't think there's another ROKU model that has this feature? I have been unable to find one on eBay, etc.
THANKS!!